When you purchase something on beadculture.com,
we want you to be completely satisfied. However,
due to the nature of information contained within a pattern, we will not accept
any returns of patterns.
Return Instructions for Damaged Merchandise
Delivered via UPS or USPS
All merchandise sales are final, except for damaged
merchandise, in which case the damaged merchandise may be returned for exchange.
Damaged or missing items must be reported within
3 days of delivery by emailing firstname.lastname@example.org.
Use the original packaging or a strong corrugated
Pack and tape your package securely.
Contact beadculture.com by email to email@example.com
to obtain a Return Authorization Number.
A copy of the customer receipt and a Return Authorization
must accompany all returns.
We recommend you insure your shipment.
Beadculture.com is not responsible for lost
Note that certain products are shipped
directly from the manufacturer. Beadculture.com is not responsible for the
condition of such items. Contact us at firstname.lastname@example.org, and we will make
every effort to assist you in making arrangements with the manufacturer, subject
to that manufacturer's return policy.
Please note: A 15% restocking fee applies to all returns
except in the case of defective or damaged merchandise.
Store Credit, Coupons, Gift Certificates and Special Promotions
Store credit, coupons, gift certificates, and special promotions cannot be exchanged
or returned for cash, credit, or check.
If, at any time, you have questions, please contact us at email@example.com.
Note: Beadculture.com reserves the right
to limit or refuse to accept the return of certain merchandise at any time and
for any reason.